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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Damon Mater

June 20, 2026

5  out of  5
rating by Damon Mater
"Update: June 2026
Jen from this office is awesome!
Instead of pushing my issue off to a 800 number or a website, Jen took it on. She researched and gotten back to us in a timely manner. Jen called the corresponding department and gotten us the answer to our issue. My wife said Jen acted “like a good neighbor “.
That’s as high a compliment as we can give.
Thank you Jen.

I have been a customer here for about 8-10 years. I can't say enough about the staff.
They are very helpful, responsive, professional, and knowledgeable.
I just had my annual review with Paula and it was great. We went through all of our coverages. Through this review process, we were able to narrow down possible gaps in our insurance needs.
I highly recommend getting this type of check up. Bonus, I came away with a little more knowledge about insurance.
It's nice to see a well run business."
We responded:
"Thank you Damon so much for the kind words. We work hard to provide all our clients with all the resources they need to make decisions about their insurance. "
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Alexandra Joseph

June 19, 2026

5  out of  5
rating by Alexandra Joseph
"Jon Noble was very helpful with finding a rental insurance plan for my first apartment! Extremely kind and explained what the plan covered that would get me the coverage I need at an affordable price."
We responded:
"Congratulations on your first apartment—and thank you for the wonderful review! We’re so glad Jon Noble was able to help you find a renters insurance plan that fits your needs and budget, and that you felt confident about what was covered. We truly appreciate your trust in Doug Zeigler State Farm in Mason, and we’re always here if you ever have questions."
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Chris Benton

June 17, 2026

5  out of  5
rating by Chris Benton
"Jon was a great help the other day very friendly and knew what he was doing and made sure to find me the best quote possible thank you"
We responded:
"Thank you for the wonderful review! We’re so glad Jon was able to help you, be friendly, and find you the best quote possible. We truly appreciate your trust in Doug Zeigler State Farm—please don’t hesitate to reach out anytime you need anything."
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Jessica McGhee

June 15, 2026

5  out of  5
rating by Jessica McGhee
"They are an awesome group of people especially Gary he is super helpful and has the best customer service."
We responded:
"Hi Jessica, thank you so much for the kind words! We’re glad you’ve had a great experience with our team—especially Gary. We truly appreciate your trust in Doug Zeigler State Farm in Mason, and we’re here anytime you need help with your insurance."
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XxxL3GI7AMIXxxX nolan

June 15, 2026

5  out of  5
rating by XxxL3GI7AMIXxxX nolan
"Brandon was excellent. No issues and lowered my car insurance while keeping my same coverage. Great guy to do business with!"
We responded:
"Thank you for the great review! We’re so glad to hear Brandon was able to provide excellent service and lower your car insurance while keeping the same coverage. We truly appreciate your business and are always here if you need anything in the future."
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Itzz Ryann

June 12, 2026

5  out of  5
rating by Itzz Ryann
"Gary was amazing he helped me save and get a new policy started!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Gary was able to help you save and get your new policy started. We appreciate your trust in Doug Zeigler State Farm, and we’re here anytime you need help with your coverage."
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Alex Gamel

June 11, 2026

5  out of  5
rating by Alex Gamel
"Just spoke with Paula about a few questions I had regarding my renters insurance. She was extremely helpful, thorough, and very friendly!

Thanks so much for all your help!"
We responded:
"Thank you for taking the time to share your experience! We’re so glad Paula was able to answer your renters insurance questions and help you feel confident in your coverage. We truly appreciate your kind words and are always here if you ever need anything."
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Neshelle Mitchell

June 10, 2026

5  out of  5
rating by Neshelle Mitchell
"Gary was great he explained everything to me made sure I understood everything about the policy it he is very sweet and respectful"
We responded:
"Hi Neshelle, thank you so much for the kind review! We’re thrilled to hear Gary was able to explain everything clearly and make sure you understood your policy. Your feedback means a lot to our team at Doug Zeigler State Farm in Mason, and we’re always here if you need anything in the future."
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Amanda Gentile

June 10, 2026

5  out of  5
rating by Amanda Gentile
"Steve Brunner is AMAZING! For so many years, my insurance has just been a payment I made. At one point I called to ask why my insurance kept going up, but then I realized I'm talking to someone in a call center that has NO idea. Today, I made a friend! I have doubled my insurance coverage and I'm still paying significantly less per month than I was before. Steve was so personable, empathetic and seemed to genuinely care about me and my family. I find this quality rare in today's world. If you're looking for any type of insurance, I highly recommend you become friends with Steve too!"
We responded:
"Amanda, Thank you so much for the wonderful review! We’re truly grateful for your trust, and it means a lot to hear that Steve was personable, empathetic, and genuinely cared about you and your family. Helping you double your coverage while paying less is exactly what we aim for.

We really appreciate your recommendation—Steve would be happy to be your go-to insurance contact anytime. Thanks again!"
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Derwin Williams

June 4, 2026

5  out of  5
rating by Derwin Williams
"Great représentation Great option over all Great service keep up the good work"
We responded:
"Hi Derwin, thank you for the great review! We’re glad you had a positive experience with Doug Zeigler State Farm and that our team provided great service. We truly appreciate your support—thanks again for the kind words, and we’ll keep up the good work!"
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Zachary Bosley

June 4, 2026

5  out of  5
rating by Zachary Bosley
"This gentleman was great and professional and saved me a lot of money very nice personality very nice gentleman thank you sir"
We responded:
"Hi Zachary, thank you for the kind words! We’re so glad our team were able to help you and that you feel you saved a lot of money. Your feedback means a lot to our team—thanks again for trusting our team at Doug Zeigler State Farm in Mason!"
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Randy White

June 4, 2026

5  out of  5
rating by Randy White
"Recently switched to State Farm after using USAA for over 37 years. I insure five vehicles for me and my family and State Farm is now saving me over $4000.00 a year. Today I called to make a claim for a broken windshield on my van and a windshield on our SUV. I had no idea that I was insured for broken windshields with zero dollars out of pocket...I give Steve my agent the credit that he implemented this when I joined State Farm in 2024. Thanks Krystal and Steve for being my local insurance agency now!"
We responded:
"Randy, thank you for your wonderful review of State Farm Agent Doug Zeigler’s Team!"
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Eric Vance

June 3, 2026

5  out of  5
rating by Eric Vance
"Brandon was very insightful about my policies. He was able to answer any questions that I had."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Mason to know that you had such a wonderful experience with us here on State Farm Agent Doug Zeigler’s Team."
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Matt Caskey

June 3, 2026

5  out of  5
rating by Matt Caskey
"Doug Zeigler's office was great to work with while looking for savings on our current policies. Gary returned our call and walked me through the policies, including answering all questions in detailed and timely manner. Gary even went as far as calling my old agency, with me on the line, so I could cancel the policy that day - Good practice if you want to ensure your client isn't swayed back to whom they are switching from, BUT great practice as a customer service policy."
We responded:
"Matt, thank you for your wonderful review of State Farm Agent Doug Zeigler’s Team!"
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Gary A

June 3, 2026

5  out of  5
rating by Gary A
"Gary was great on the phone. Very informative but not at all pushy. He explained everything very well and helped cancel my old policy with another carrier. Very personable and he saved us over $1000!"
We responded:
"Gary, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Doug Zeigler’s Team here in our Mason office. "
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Carla Engles

June 2, 2026

5  out of  5
rating by Carla Engles
"Great and easy to work with ! Saved a good amount of money on insurance with two teen drivers ! Recommend !"
We responded:
"Thank you for the wonderful review! We’re glad you found us great and easy to work with—and that we helped you save a good amount of money on your insurance with two teen drivers.

We truly appreciate your recommendation and your trust in Doug Zeigler State Farm in Mason!"
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Cheri Johnson

June 1, 2026

5  out of  5
rating by Cheri Johnson
"Gary was friendly, knowledgeable, and saved us $100/mo. on our insurance."
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Tyler Campbell

May 30, 2026

5  out of  5
rating by Tyler Campbell
"Brandon saved me $30 a month switching to State Farm! He answered all my questions. Saved on renters insurance too. 🥳"
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Michael Whitaker-Moore

May 29, 2026

5  out of  5
rating by Michael Whitaker-Moore
"Gary was a very cool and enthusiastic guy. He got me a smoking good deal on my insurance. I recommend."
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Alex Zavala

May 29, 2026

5  out of  5
rating by Alex Zavala
"Excellent service with Garry today helped me out pretty good would recommend talking to him!"
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Thomas Ort

May 29, 2026

5  out of  5
rating by Thomas Ort
"Great people. They will help in any way they can. Gary is outgoing and helpful"
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Lakeitha Hoard

May 29, 2026

5  out of  5
rating by Lakeitha Hoard
"Brandon was very nice and helped me reinstate my car insurance policy. Jon and his staff always takes great care of me."
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Kendra grutzmacher

May 28, 2026

5  out of  5
rating by Kendra grutzmacher
"Called State Farm for insurance on our new RV. Brandon was so helpful and took care of everything in a short amount of time. He was very knowledgeable and helped us make decisions based on our needs. We would highly recommend!"
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Latoya Braswell

May 26, 2026

5  out of  5
rating by Latoya Braswell
"Gary should be the next commercial advertisement for State Farm. Not only did he provide great coverage, but I didn’t have to subtract and lose value. I was heard and educated through the process, and because of that, I was able to share the opportunity for my family to be a part of the State Farm family also !!"
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Lori Messner

May 22, 2026

5  out of  5
rating by Lori Messner
"Gary was absolutely amazing to work with. From our very first conversation, he made me feel like a person instead of just another customer shopping for insurance. We talked about real life, not just policies and prices, and it honestly felt more like talking to a friend than someone trying to sell me something.
On top of the outstanding customer service, he was able to save me a boatload of money. I truly appreciate how genuine, personable, and helpful he was throughout the entire process. Highly recommend working with Gary!"