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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelley Stein

August 31, 2026

5  out of  5
rating by Shelley Stein
"My insurance agent Steve is very responsive, professional and knowledgeable. I’m very happy to have been onboarded recently to this office."
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Scott L

August 29, 2026

5  out of  5
rating by Scott L
"Zeigler Insurance Agency Inc
Ben Kilfoyle was very helpful."
We responded:
"We’re glad to hear that Ben was very helpful. We appreciate your feedback and look forward to assisting you again in the future. If you have any questions or need further assistance, please don’t hesitate to reach out!"
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Ronnie Brannon

August 27, 2026

5  out of  5
rating by Ronnie Brannon
"I relocated from North Carolina to Ohio and needed auto insurance in Ohio. Brandon Jones is knowledgeable, professional, and very friendly. He guided me in making the decisions I needed to make to obtain the auto insurance coverage that I needed. It is so nice to have an actual brick and mortar location to go to for my insurance needs. It is also nice to have an actual person assist me for my insurance needs, rather than having to deal with a computer or some AI generated robot. Thank you, Brandon. And thank you, State Farm."
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Jalisa Pierson

August 25, 2026

5  out of  5
rating by Jalisa Pierson
"I had a great experience switching my insurance over thanks to Gary. Not only did Gary save me money with better insurance, he made sure to explain parts of the policy. I really appreciate the help and great customer care."
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Alina Armero

August 25, 2026

5  out of  5
rating by Alina Armero
"Great exp"
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dragon flame

August 25, 2026

5  out of  5
rating by dragon flame
"Paula is so Helpful with explaining all of my Insurance needs!!"
We responded:
"Thank you for the 5 star review! We appreciate your business and look forward to continuing to support your insurance needs."
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Dominique Dukes

August 25, 2026

5  out of  5
rating by Dominique Dukes
"Worked with Brandon always has great customer service when I call in for questions or adjustments."
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David Zimmerman

August 24, 2026

5  out of  5
rating by David Zimmerman
"Personable, knowledgeable and efficient!"
We responded:
"Thank you for the great review, David! We’re glad you had a personable, knowledgeable, and efficient experience with our team. We truly appreciate your support and thank you for choosing Doug Zeigler State Farm!"
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Ashley Brooks

August 14, 2026

5  out of  5
rating by Ashley Brooks
"Brandon did a wonderful job and got me a cheaper and better quote, Thank you so much Brandon and keep up the wonderful job"
We responded:
"Thank you so much for the kind words, Ashley! We're happy to hear Brandon was able to help you find a better quote at a lower cost. We appreciate you recognizing his hard work and will make sure he sees your review. Thank you for trusting Doug Zeigler State Farm with your insurance needs!"
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Whitney Carter

August 14, 2026

5  out of  5
rating by Whitney Carter
"Had the best experience setting up insurance on 2vehicles + life insurance with Jon Noble!"
We responded:
"Whitney, Thank you for the awesome review! We're thrilled to hear you had such a great experience working with Jon Noble to get your auto and life insurance set up. Jon takes pride in making the process easy and helping customers find coverage that fits their needs. We truly appreciate you choosing Doug Zeigler State Farm and look forward to being here whenever you need us!"
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James Clevenger

August 14, 2026

5  out of  5
rating by James Clevenger
"Steve helped me save big on my home and auto policy. Very pleasant to work with. I can’t thank him enough."
We responded:
"James, Thank you for the great review! We're thrilled to hear Steve helped you save on your home and auto insurance while making the process such a pleasant experience. We'll be sure to share your kind words with him! We truly appreciate you choosing Doug Zeigler State Farm and are grateful for the opportunity to serve you."
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Judith Buhr

August 11, 2026

5  out of  5
rating by Judith Buhr
"Explained my frustration with current policy and Brandon totally agreed with it. He reassured me that I had nothing to worry about if I switched to State Farm and he walked me through the steps thoroughly and completely to switch both homeowners and auto
Insurances and set up all details to my satisfaction. Very happy with Brandon and State Farm."
We responded:
"Judith, Thank you for sharing your experience! We're so glad Brandon took the time to listen to your concerns, answer your questions, and thoroughly walk you through the process of switching your homeowners and auto insurance to State Farm. Making sure you feel comfortable and confident with your coverage is important to our team. We'll be sure to pass along your kind words to Brandon. Welcome to Doug Zeigler State Farm—we're happy to have you with us!"
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Sandra Botello

August 11, 2026

5  out of  5
rating by Sandra Botello
"Steve Brunner was great to work with! He was very responsive, knowledgeable, and took the time to make sure we had the right coverage for our move to Ohio. He made the entire process easy and seamless. Highly recommend!"
We responded:
"Sandra, Thank you for the wonderful review and recommendation! We're so glad Steve made your move to Ohio a little easier by helping ensure you had the right coverage in place. His responsiveness, knowledge, and attention to detail are exactly what we strive to provide. Welcome to Ohio, and thank you for trusting Doug Zeigler State Farm with your insurance needs!"
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Ali X Petaway Qwadir

August 11, 2026

5  out of  5
rating by Ali X Petaway Qwadir
"Gary was very helpful in getting me a much better insurance rate. I’m very happy and would recommend to others."
We responded:
"Thank you for the great review and recommendation! We're so glad Gary was able to help you find a better insurance rate and make the experience a positive one. We truly appreciate you choosing Doug Zeigler State Farm and are happy to have you with our agency!"
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Imani Blackshear

August 11, 2026

5  out of  5
rating by Imani Blackshear
"Gary did an amazing job, he got me set with renters insurance and full coverage auto insurance!!!"
We responded:
"Imani, Thank you for the awesome review! We're so glad Gary was able to help get you set up with renters and auto insurance and make the process a great experience. We appreciate you trusting Doug Zeigler State Farm in Mason with your insurance needs and are happy to have you with our agency!"
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Katrina Shrader

August 10, 2026

5  out of  5
rating by Katrina Shrader
"This insurance company saved me a bunch of money on my premiums as well as adding a few upgrades! 100% satisfied with the whole process. Gary was very helpful, relatable, and did not put any pressure on me whatsoever. I definitely got more for less and am happy with the switch to State Farm!"
We responded:
"Thank you for the fantastic review! We're thrilled to hear Gary helped make your switch to State Farm such a positive experience. Finding better value while improving your coverage is a win, and we're glad Gary made the process comfortable, helpful, and pressure-free. We truly appreciate you choosing Doug Zeigler State Farm and are grateful to have you with our agency!"
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Janice Karl

August 10, 2026

5  out of  5
rating by Janice Karl
"We have been with Doug Ziegler State Farm Insurance for a few years now and Steve is a winner! He is prompt with service and so kind! I highly recommend this insurance agent, especially Steve!"
We responded:
"Janice, Thank you so much for your continued trust in our office over the years! We're thrilled to hear Steve consistently provides you with prompt, friendly, and caring service. He is a valued part of our team, and we'll be sure to share your kind words with him. We truly appreciate your recommendation and are grateful to have you as part of the Doug Zeigler State Farm family!"
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Christopher Mackay

August 10, 2026

5  out of  5
rating by Christopher Mackay
"Paula went above and beyond reaching out to personally address questions I had regarding my insurance policies. I highly recommend this agency for their excellent customer service and attention to detail."
We responded:
"Thank you so much for the wonderful review and recommendation, Christopher! We're glad Paula went above and beyond to personally address your questions and make sure you felt confident about your insurance policies. Providing attentive, detailed, and personalized service is something our entire team takes pride in. We truly appreciate your trust in Doug Zeigler State Farm in Mason and look forward to continuing to be here for you!"
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Lindsey Wittmer

August 10, 2026

5  out of  5
rating by Lindsey Wittmer
"Spoke with Gary this morning to review my policies. He was friendly and informative. I appreciate the time and attention the members of State Farm have provided me and my family."
We responded:
"Thank you for the kind review! We're so glad Gary made your policy review both friendly and informative. It means a lot to know that you and your family have felt well cared for by our team. We truly appreciate your continued trust in Doug Zeigler State Farm and look forward to being here for you and your family for years to come!"
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Shane Hubbell

August 8, 2026

5  out of  5
rating by Shane Hubbell
"Paula was very knowledgeable and was very patient answering all of my questions."
We responded:
"Thank you for the great review! We're so glad Paula was able to answer all of your questions and provide the knowledgeable, patient service you deserve. Taking the time to make sure our customers understand their insurance options is very important to us. We'll be sure to share your kind words with Paula! Thank you for choosing Doug Zeigler State Farm—we truly appreciate your trust and support!"
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Barry Adams

July 31, 2026

5  out of  5
rating by Barry Adams
"I’ve been with This office for years and thankful that the transition in the team at the office has gone so well. Thanks for the care you take for your clients."
We responded:
"Barry, Thank you so much for your kind words and, especially, for your loyalty over the years! We're grateful for the trust you've placed in our office. We're glad the recent team transition has been a positive experience, and it means a great deal to know you've continued to feel well cared for. Providing outstanding service to our customers is always our top priority. We truly appreciate your support and look forward to serving you for many years to come!"
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nightmaremzbossc neal

July 30, 2026

5  out of  5
rating by nightmaremzbossc neal
"Very awesome service love how he was very knowledgeable and made feel secure about my decision of choosing State Farm insurance and prove that they by my side will highly recommend him"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear you had such a great experience and that our team was able to provide the knowledge and guidance you needed to feel confident in choosing State Farm. Helping our customers feel informed, protected, and supported is what we're all about. We truly appreciate your recommendation and look forward to being here for you whenever you need us. Thanks for choosing Doug Zeigler State Farm in Mason!"
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Dena Vance

July 29, 2026

5  out of  5
rating by Dena Vance
"Brandon was amazing to work with! He took his time in gathering my information and explaining details of my policies. Brandon’s customer service is top notch!"
We responded:
"Dena, Thank you for the fantastic review! We're so glad to hear Brandon provided you with such a great experience. Taking the time to understand our customers' needs and clearly explain their coverage is exactly the kind of service we strive to provide every day. We'll be sure to share your kind words with Brandon—he'll truly appreciate them! Thank you for trusting Doug Zeigler State Farm in Mason with your insurance needs. We're always here whenever you need us."
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Kevin White

July 29, 2026

5  out of  5
rating by Kevin White
"Ayyyye Gary was easy and fun to work with.... He was very knowledgeable and I left feeling fully confident I had all the coverage I needed! Give him a holla to make sure your covered for situations you might not have thought of!"
We responded:
"Thank you for the awesome review! We're so glad you had a fun and informative experience working with Gary. He has a real talent for making insurance easy to understand while helping our customers feel confident they're properly protected. We'll be sure to pass along your kind words to him! We truly appreciate your recommendation and your trust in Doug Zeigler State Farm. Thanks for being part of our agency family!"
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Brendan Gleim

July 28, 2026

5  out of  5
rating by Brendan Gleim
"Gary was great in helping me understand the policy options and getting me a payment I was comfortable with."
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Gary was able to help you understand your coverage options and find a payment that fit your budget. We believe everyone deserves personalized service and insurance that provides both value and peace of mind. We'll be sure to share your kind words with Gary. Thank you for choosing Doug Zeigler State Farm—we're grateful for your trust and look forward to serving you for years to come!"