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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Antwinora Dunn

April 25, 2026

5  out of  5
rating by Antwinora Dunn
"I would just like to say thank you to Jon he was an amazing help and truly god sent. In times like today where money is very tight and trying to survive day to day he took a huge relief and stress off my shoulders. He was patient du diligent and did his very best to get me the best price that he knew would work for me along with being very understanding. I’d say we need more Jon’s in this customer service world.He did such an amazing job that it completely made the rest of day right into the weekend. So thank you Jon, I would highly recommend you and this office to anyone looking for any help with any type of coverage.😊"
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Mike Day

April 23, 2026

5  out of  5
rating by Mike Day
"Gary Gries was awesome! I was with Progressive for many years, called Gary and he was able to get me a MUCH better/lower insurance rate on my 2 vehicles saving me almost $600.00 a year. I couldn't be happier. Gary was very articulate, explained everything and I would recommend him to anyone in need of better insurance rates."
We responded:
"Thank you so much for your kind words, Mike! We’re thrilled to hear that Gary was able to help you save significantly on your insurance and provide clear, helpful guidance throughout the process. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs. Thanks again for choosing Doug Zeigler State Farm in Mason!"
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Raymond C Nicholson Jr

April 22, 2026

4  out of  5
rating by Raymond C Nicholson Jr
"I would like to thank Gary Gries for help reviewing both my auto and home insurance and for offering advice on improving my insurance. Thanks again for the assistance"
We responded:
"Thank you so much for your kind words, Raymond! We’re glad to hear that Gary was able to assist you with reviewing your auto and home insurance and provide helpful advice. We appreciate your trust in Doug Zeigler State Farm in Mason and look forward to continuing to support your insurance needs. If you ever have any questions or need further assistance, please don’t hesitate to reach out!"
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Garry Welch

April 20, 2026

5  out of  5
rating by Garry Welch
"Jen was very helpful and processed my new car insurance quickly."
We responded:
"Thank you for your kind feedback! We’re happy to hear that Jen was able to assist you promptly with your new car insurance. If you need any further help or have questions in the future, please don’t hesitate to reach out to our team at Doug Zeigler State Farm "
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Carol Hammond

April 17, 2026

5  out of  5
rating by Carol Hammond
"Gary was very helpful and knowledgable on my car and homeowners policies."
We responded:
"Thank you for your kind feedback! We’re glad to hear that Gary was helpful and knowledgeable with your car and homeowner's insurance. Providing excellent service and support is our priority, and we appreciate you taking the time to share your experience."
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William Hughbanks

April 17, 2026

5  out of  5
rating by William Hughbanks
"Great service Brandon’s been awesome with getting me setup for my new plan and switching was best thing I’ve done Saving over 80$ a month wit four insured vehicles couldn’t be more happier with making the change and way more benefits then previous insurer and affordable deductible"
We responded:
"William, thank you for sharing your experience! We're so happy Brandon could make the switch to your new plan easy and beneficial. Saving over $80 a month with is fantastic, and we're glad you’re enjoying the extra benefits with an affordable deductible. Your satisfaction means a lot to us!"
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Kathy Renner

April 15, 2026

5  out of  5
rating by Kathy Renner
"Paula was so helpful, listening and answering my concerns, explaining coverages. I highly recommend this agency."
We responded:
"Kathy, Thank you so much for your kind words! We’re thrilled to hear that Paula was able to assist you and provide clear explanations about your coverage. Your recommendation means a lot to us. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out!"
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Sherzod Ahrorov

April 10, 2026

5  out of  5
rating by Sherzod Ahrorov
"Brandon was fantastic to work with—he made getting my renter’s insurance quick and stress-free. He was professional, polite, and showed genuine care throughout the process. What really stood out was his follow-up call to check on my move and make sure everything was going smoothly. That level of customer service is rare, and I highly recommend him."
We responded:
"Sherzod, Thank you so much for your kind words! We're delighted to hear that Brandon made your renter’s insurance process quick and stress-free, and that his follow-up made a positive difference. We truly appreciate your recommendation and are here to support you anytime!"
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Willonda Lynch

April 9, 2026

5  out of  5
rating by Willonda Lynch
"Spoke with Brandon and he was so nice and very informative, I switched to State Farm and I now have a better price for my insurance. Thank you so much for the fast , convenient service."
We responded:
"Thank you for your wonderful feedback! We're happy to hear Brandon provided you with fast, convenient service and helped you find better insurance at a great price. We appreciate you choosing Doug Zeigler State Farm in Mason!"
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Kevin Lewis

April 9, 2026

5  out of  5
rating by Kevin Lewis
"We had what we thought was a difficult situation involving multiple states. But we worked with Brandon who got us taken care of with no difficulty whatsoever. Great service and all taken care of rather quickly. Highly recommend."
We responded:
"Thank you for your kind words, Kevin! We're glad Brandon could make a complex situation simple and provide you with great service. We appreciate your recommendation of Doug Zeigler State Farm and are here whenever you need us!"
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Maya Abayeva

April 6, 2026

5  out of  5
rating by Maya Abayeva
"This firm was very helpful. Brandon helped me and my cousin a lot thanks to him we have much better insurance for our cars. Choose State Farm"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brandon was able to help you and your cousin find better insurance for your cars. We truly appreciate you choosing Doug Zeigler State Farm and look forward to continuing to serve you. If you ever need anything else, don’t hesitate to reach out!"
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Melanie Callahan

April 3, 2026

5  out of  5
rating by Melanie Callahan
"Brandon was so polite and helpful."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Brandon was polite and helpful. We appreciate your feedback and look forward to serving you again soon!"
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Gail Silver

April 2, 2026

5  out of  5
rating by Gail Silver
"Everyone in the office was very helpful and polite! Very knowledgeable about what my needs were and I am so very pleased with the policy they afford me and reasonably priced! I would highly recommend Doug Zeigler's State Farm office!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that our team was helpful, polite, and knowledgeable in meeting your needs. It’s great to know you’re pleased with your policy and the pricing. Your recommendation means a lot to us! If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for choosing Doug Zeigler’s State Farm office!"
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DiBA cheri Ndack

April 2, 2026

5  out of  5
rating by DiBA cheri Ndack
"Gaay good job"
We responded:
"Thank you so much for your kind words! If you need anything else, feel free to reach out to our team at Doug Zeigler State Farm. Have a great day!"
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Brody Reder

March 30, 2026

5  out of  5
rating by Brody Reder
"Paula Frommeyer is the best in the business. Anything you need gets done quickly and correctly."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Paula provided you with quick and accurate service. We’ll be sure to pass along your praise to her. If you ever need anything else, don’t hesitate to reach out!"
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Andre Karsten

March 25, 2026

5  out of  5
rating by Andre Karsten
"I called today to set up my partner as another driver on my car. She requires and SR22 so the process got a bit derailed, but Brandon pivoted, researched the process and then walked me through it the same day. Very professional, personable, and patient through the entire process. Couldn't recommend this office more!"
We responded:
"Andre, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Brandon was able to assist you promptly and guide you through the SR22 process with professionalism and patience. It’s always our goal to provide personalized and efficient service, and your recommendation means a lot to our team at Doug Zeigler State Farm. If you need any further assistance, please don’t hesitate to reach out!"
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max evans

March 24, 2026

5  out of  5
rating by max evans
"Great friendly service. Cheaper rate than other companies I sought insurance through."
We responded:
"Max, Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our service and found our rates competitive. Providing friendly and affordable insurance is our top priority, and your feedback means a lot to us. If you ever need any assistance in the future, don’t hesitate to reach out to our team at Doug Zeigler State Farm!"
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Dionne Dyche

March 20, 2026

5  out of  5
rating by Dionne Dyche
"We have had multiple and various policies to transfer with a recent state-to-state relocation. Paula and Steve with Doug Ziegler’s office have been phenomenal managing the myriad of details to ensure our family’s coverage is seamless and remains comprehensive! Thank you Paula and Steve!!"
We responded:
"Dionne, Thank you so much for your kind words! We’re thrilled to hear that Paula and Steve were able to provide exceptional support during your state-to-state relocation. Ensuring seamless and comprehensive coverage for your family is our top priority, and it’s wonderful to know we met your expectations. We’ll be sure to share your compliments with Paula, Steve, and the entire team. Thanks again for choosing Doug Zeigler State Farm office!"
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Dashia Johnson

March 19, 2026

5  out of  5
rating by Dashia Johnson
"I call, they answer, with answers. Brandon got me a quote with everything I need and more! Thanks 😊"
We responded:
"Thank you for your great feedback, Dashia! We’re glad Brandon could provide you with a quote that meets all your needs and more. If you ever have any questions or need assistance, don’t hesitate to reach out to our team here at Doug Zeigler State Farm. Thanks again! 😊"
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Harley Henderson

March 19, 2026

5  out of  5
rating by Harley Henderson
"I’ve worked with Gary for a long time and truly trust him to have myself and my family’s best interest at heart. He gos above and beyond when explaining details regarding policies (even if I asked the same thing multiple times). Always have a good laugh when chatting as well. Thanks Gary!! —Harley Henderson"
We responded:
"Harley, Thank you so much for your continued trust and kind words! It’s wonderful to hear that Gary has been able to support you and your family with care and clarity. We’re glad he can bring a bit of laughter to your conversations too! We truly value your loyalty and look forward to being here for you whenever you need us."
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dalton robins

March 19, 2026

5  out of  5
rating by dalton robins
"Had a pleasant conversation with Gary today! Gary was a personable guy that was able to answer all my questions appropriately and helped me understand exactly what I was getting! I would recommend Gary!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Gary was able to assist you and make everything clear. We really appreciate your recommendation and look forward to helping you again in the future!"
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David Kyde

March 18, 2026

5  out of  5
rating by David Kyde
"My boy Gary GRIES got me insurance thanks -Uncle Dave"
We responded:
"Thank you so much for the shout-out! We’re happy Gary could help get you the insurance coverage you needed. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust and support!"
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satish saladi

March 18, 2026

5  out of  5
rating by satish saladi
"Gary is very easy to work with Provideds all the required details and offers all possible discounts and takes time to explain all the options and saves you money."
We responded:
"We’re glad to hear that Doug Zeigler State Farm Insurance could provide you with all the details and discounts you needed, and that Gary took the time to explain your options clearly. Helping our customers save money and feel confident in their coverage is our top priority. We truly appreciate your kind words and look forward to assisting you again in the future!"
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Nate Kaffenberger

March 17, 2026

5  out of  5
rating by Nate Kaffenberger
"Had a great experience on the phone with Gary, as he helped me setup my new car and renter’s insurance as I relocate to Ohio."
We responded:
"Nate, Welcome to Ohio! Thank you so much for your kind words! We're thrilled to hear that Gary was able to assist you smoothly with setting up your new car and renter’s insurance during your move to Ohio. If you have any more questions or need further assistance, please don’t hesitate to reach out to our team here at Doug Zeigler State Farm."
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Jess Cain

March 16, 2026

5  out of  5
rating by Jess Cain
"I currently use Doug Ziegler State Farm for my home and Auto insurance and I would recommend Steve to anyone seeking expert advice and outstanding customer service. He always answers any and all questions, while also making sure you are comfortable with the decisions you have made. Whether you're a first-time homeowner or looking for a better policy, I would recommend this agency. Thank you Steve!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Steve has been able to provide you with expert advice and outstanding customer service. Ensuring our clients feel comfortable and confident in their insurance decisions is our top priority. We truly appreciate your trust in Doug Zeigler State Farm and look forward to continuing to serve you for all your home and auto insurance needs. Thanks again for taking the time to share your experience!"