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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ms Shaunie

May 7, 2026

5  out of  5
rating by Ms Shaunie
"Gary was amazing with helping with a new insurance policy and switching from progressive. He’s extremely nice and helpful!"
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elsy ledezma

May 6, 2026

5  out of  5
rating by elsy ledezma
"Mr. Brandon is very kind, excellent work"
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Barbara Stanley

May 4, 2026

5  out of  5
rating by Barbara Stanley
"I would like to share that I have been a customer of State Farm for over 40 years. I’ve had trouble the last few years with a prior agent and just a few months ago, switched overr to Doug Ziegler Office at Mason Ohio. I want to express my complete gratitude and appreciation for Brandon who has been my main contact person in this office He has not only been extremely kind, but also extremely helpful in reviewing my policies and my coverage, and assisting me with making a claim that I had forgotten that I even had coverage on In regards to my hot water tank Needing to be replace. Brandon has went above and beyond expectations and I look forward to continuing to work with Brandon for many years to come. So I am absolutely recommending to anyone who is not happy with their agent at State Farm to make this connection as I did. You won’t be disappointed Thank you again Brandon for everything!"
We responded:
"Barbara, Thank you so much for sharing your experience and for your loyalty to State Farm over the past 40 years. We are thrilled to hear that Brandon has been able to provide you with the exceptional service and support you deserve. It’s wonderful to know he went above and beyond to assist you, especially with your recent claim. We truly appreciate your recommendation and look forward to continuing to serve you for many years to come. Thanks again for your kind words and choosing Doug Zeigler State Farm Mason."
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SETH RATLIFF

May 4, 2026

5  out of  5
rating by SETH RATLIFF
"I've had Doug Zeigler State Farm for years and I couldn't be happier with the service! I spoke with Melissa Howard and she was very helpful with a quote for new insurance! Highly recommend this office!"
We responded:
"Thank you so much for your kind words and for being a valued customer of Doug Zeigler State Farm! We’re glad to hear that Melissa was able to assist you with your insurance quote and provide helpful service. Your recommendation means a lot to us, and we look forward to continuing to support your insurance needs!"
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Dia Anderson

May 1, 2026

5  out of  5
rating by Dia Anderson
"I contacted Steve about purchasing car insurance and not only was he prompt, he had the best patience! I am thankful for Steve."
We responded:
"Thank you so much for your kind words, Dia! We're thrilled to hear that Steve was prompt and patient throughout your car insurance purchase. We truly appreciate your trust and are here whenever you need us. Thanks again for choosing Doug Zeigler State Farm in Mason!"
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Kaitlyn Johnson

May 1, 2026

5  out of  5
rating by Kaitlyn Johnson
"Doug was amazing!! Very helpful and informative!"
We responded:
"Kaitlyn, Thank you so much for your kind words! We’re thrilled to hear that Doug was helpful and informative. If you ever need anything else, feel free to reach out to our team at Doug Zeigler State Farm!"
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Mohamad Abdul halim

May 1, 2026

5  out of  5
rating by Mohamad Abdul halim
"I had an amazing experience working with Brandon! He helped me secure car insurance quickly and explained everything in such a clear and professional way. He covered all the details in a very short time without missing anything. What truly surprised me was the price — it was shocking (in the best way). I ended up paying nearly half of what I was paying with my previous insurance company. Highly recommend Brandon if you’re looking for someone knowledgeable, efficient, and who can actually save you money!"
We responded:
"Thank you so much for sharing your amazing experience! We’re delighted to hear that Brandon provided clear, professional, and efficient service — and that you were pleasantly surprised by the savings. Your recommendation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out!"
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Brian Krebs

April 30, 2026

5  out of  5
rating by Brian Krebs
"Paula was very thorough in seeing where we could save money and honest in situations that would not have been beneficial. Random bonus: I have a new place to go fishing that she told me about! Very excited and confident to work with them going forward."
We responded:
"Thank you for your thoughtful review! We’re so glad Paula could help you find savings and provide honest advice. It’s great to hear about the new fishing spot tip — we love sharing those little extras! We look forward to continuing to work with you and providing the best service possible."
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Sean

April 29, 2026

5  out of  5
rating by Sean
"Jon made getting auto insurance extremely quick and easy! The pricing was also very reasonable. Could not have had a smoother experience!"
We responded:
"Thank you for your kind words! We’re happy to hear that Jon made the auto insurance process quick and easy, and that you found the pricing reasonable. We appreciate your feedback and look forward to serving you again in the future! "
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Lance Parsons

April 29, 2026

5  out of  5
rating by Lance Parsons
"Gary was great to work with. He was very professional and friendly."
We responded:
"Lance, Thank you for your kind feedback! We’re glad to hear that Gary provided professional and friendly service. We appreciate your support and look forward to assisting you again in the future!"
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Gilbert El Hajj

April 29, 2026

5  out of  5
rating by Gilbert El Hajj
"Gary was very helpful and he answered all my questions! Contact him and he will for sure help you!"
We responded:
"Thank you for the great review! We’re happy to hear that Gary was helpful and answered all your questions. We’ll be sure to pass along your kind words to him. If you need anything else, don’t hesitate to reach out!"
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Mike Day

April 29, 2026

5  out of  5
rating by Mike Day
"Gary Gries was awesome! I was with Progressive for many years, called Gary and he was able to get me a MUCH better/lower insurance rate on my 2 vehicles saving me almost $600.00 a year. I couldn't be happier. Gary was very articulate, explained everything and I would recommend him to anyone in need of better insurance rates."
We responded:
"Thank you so much for your kind words, Mike! We’re thrilled to hear that Gary was able to help you save significantly on your insurance and provide clear, helpful guidance throughout the process. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs. Thanks again for choosing Doug Zeigler State Farm in Mason!"
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Mekonnen Mengesha

April 28, 2026

5  out of  5
rating by Mekonnen Mengesha
"I appreciate Gary For all his help me"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gary was able to assist you. We’ll be sure to pass along your appreciation to him. If you need any further help, please don’t hesitate to reach out!"
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Joe Replogle

April 27, 2026

5  out of  5
rating by Joe Replogle
"Was able to answer all my questions. Did not feel rushed."
We responded:
"Thank you for your kind words! We're glad to hear that all your questions were answered and that you felt comfortable during your visit. If you ever need any more assistance, don’t hesitate to reach out!"
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Antwinora Dunn

April 25, 2026

5  out of  5
rating by Antwinora Dunn
"I would just like to say thank you to Jon he was an amazing help and truly god sent. In times like today where money is very tight and trying to survive day to day he took a huge relief and stress off my shoulders. He was patient du diligent and did his very best to get me the best price that he knew would work for me along with being very understanding. I’d say we need more Jon’s in this customer service world.He did such an amazing job that it completely made the rest of day right into the weekend. So thank you Jon, I would highly recommend you and this office to anyone looking for any help with any type of coverage.😊"
We responded:
"Antwinora, Thank you so much for your kind words and thoughtful review! We’re truly grateful to hear that Jon was able to provide you with the support and assistance you needed during a challenging time. We agree—Jon is an incredible asset to our team here at Doug Zeigler State Farm, and we’re so glad his patience, diligence, and understanding made such a positive difference for you. Your recommendation means a lot to us, and we’re always here to help with any coverage needs you may have in the future. Wishing you all the best and a wonderful weekend ahead! 😊"
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Raymond C Nicholson Jr

April 22, 2026

4  out of  5
rating by Raymond C Nicholson Jr
"I would like to thank Gary Gries for help reviewing both my auto and home insurance and for offering advice on improving my insurance. Thanks again for the assistance"
We responded:
"Thank you so much for your kind words, Raymond! We’re glad to hear that Gary was able to assist you with reviewing your auto and home insurance and provide helpful advice. We appreciate your trust in Doug Zeigler State Farm in Mason and look forward to continuing to support your insurance needs. If you ever have any questions or need further assistance, please don’t hesitate to reach out!"
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Garry Welch

April 20, 2026

5  out of  5
rating by Garry Welch
"Jen was very helpful and processed my new car insurance quickly."
We responded:
"Thank you for your kind feedback! We’re happy to hear that Jen was able to assist you promptly with your new car insurance. If you need any further help or have questions in the future, please don’t hesitate to reach out to our team at Doug Zeigler State Farm "
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Carol Hammond

April 17, 2026

5  out of  5
rating by Carol Hammond
"Gary was very helpful and knowledgable on my car and homeowners policies."
We responded:
"Thank you for your kind feedback! We’re glad to hear that Gary was helpful and knowledgeable with your car and homeowner's insurance. Providing excellent service and support is our priority, and we appreciate you taking the time to share your experience."
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William Hughbanks

April 17, 2026

5  out of  5
rating by William Hughbanks
"Great service Brandon’s been awesome with getting me setup for my new plan and switching was best thing I’ve done Saving over 80$ a month wit four insured vehicles couldn’t be more happier with making the change and way more benefits then previous insurer and affordable deductible"
We responded:
"William, thank you for sharing your experience! We're so happy Brandon could make the switch to your new plan easy and beneficial. Saving over $80 a month with is fantastic, and we're glad you’re enjoying the extra benefits with an affordable deductible. Your satisfaction means a lot to us!"
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Kathy Renner

April 15, 2026

5  out of  5
rating by Kathy Renner
"Paula was so helpful, listening and answering my concerns, explaining coverages. I highly recommend this agency."
We responded:
"Kathy, Thank you so much for your kind words! We’re thrilled to hear that Paula was able to assist you and provide clear explanations about your coverage. Your recommendation means a lot to us. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out!"
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Sherzod Ahrorov

April 10, 2026

5  out of  5
rating by Sherzod Ahrorov
"Brandon was fantastic to work with—he made getting my renter’s insurance quick and stress-free. He was professional, polite, and showed genuine care throughout the process. What really stood out was his follow-up call to check on my move and make sure everything was going smoothly. That level of customer service is rare, and I highly recommend him."
We responded:
"Sherzod, Thank you so much for your kind words! We're delighted to hear that Brandon made your renter’s insurance process quick and stress-free, and that his follow-up made a positive difference. We truly appreciate your recommendation and are here to support you anytime!"
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Willonda Lynch

April 9, 2026

5  out of  5
rating by Willonda Lynch
"Spoke with Brandon and he was so nice and very informative, I switched to State Farm and I now have a better price for my insurance. Thank you so much for the fast , convenient service."
We responded:
"Thank you for your wonderful feedback! We're happy to hear Brandon provided you with fast, convenient service and helped you find better insurance at a great price. We appreciate you choosing Doug Zeigler State Farm in Mason!"
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Kevin Lewis

April 9, 2026

5  out of  5
rating by Kevin Lewis
"We had what we thought was a difficult situation involving multiple states. But we worked with Brandon who got us taken care of with no difficulty whatsoever. Great service and all taken care of rather quickly. Highly recommend."
We responded:
"Thank you for your kind words, Kevin! We're glad Brandon could make a complex situation simple and provide you with great service. We appreciate your recommendation of Doug Zeigler State Farm and are here whenever you need us!"
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Maya Abayeva

April 6, 2026

5  out of  5
rating by Maya Abayeva
"This firm was very helpful. Brandon helped me and my cousin a lot thanks to him we have much better insurance for our cars. Choose State Farm"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brandon was able to help you and your cousin find better insurance for your cars. We truly appreciate you choosing Doug Zeigler State Farm and look forward to continuing to serve you. If you ever need anything else, don’t hesitate to reach out!"
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Melanie Callahan

April 3, 2026

5  out of  5
rating by Melanie Callahan
"Brandon was so polite and helpful."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Brandon was polite and helpful. We appreciate your feedback and look forward to serving you again soon!"